by Mary Ellen Graf | Dec 30, 2020 | customer acquisition, customer retention
Why You Must Pay Attention to Customer Reviews About Your Business Customer review sites are a great resource for business owners to find out what customers are thinking and saying about your business. It’s your chance to be the proverbial fly on the wall when a...
by Jim Graf | Dec 23, 2020 | Uncategorized
At the end of each year, it’s good to gather key people in your business to review the past year’s successes and failures, and plan for the next year. You’re going to want to spend some quality time on this because it’s so important to the success of your business....
by Jim Graf | Dec 16, 2020 | Uncategorized
With nine months of pandemic life behind us, I think it’s safe to generalize that it’s been a stressful year for all of us. Between health scares and fears, losing or being kept apart from loved ones, and disrupted special occasions and everyday routines, we have all...
by Jim Graf | Dec 11, 2020 | small business marketing, social media, Uncategorized
Small business owners wear a lot of hats, and after all the time spent on running the day-to-day operations, managing employees, and keeping track of the financials, paying attention to social media may not be a priority. Ignoring your online presence, however, can be...
