by Jim Graf | Sep 3, 2021 | Google My Business, mobile website, Online reviews
Before you spend any money on internet advertising, do these three EASY and FREE things first. Don’t get me wrong, we’re not against paid advertising. At some point, you actually should invest in paid advertising for your business.According to the US Small...
by Mary Ellen Graf | Jun 17, 2021 | Online reviews
Consumers view online reviews like personal recommendations. In fact, 88% of customers trust what they are reading when deciding whether or not to patronize your business. 90% of consumers say they read online reviews before even visiting a business and purchasing a...
by Jim Graf | May 1, 2021 | Online reviews
Intro to Social Media Monitoring Have you ever been at a party and caught a person or a group glancing at you while whispering covertly? What’s up with that? Is your fly open? Does someone have a crush on you? Does someone want to throw a drink in your face? You’d...
by Mary Ellen Graf | Mar 18, 2021 | customer service, Online reviews
1) People can tell your business is filtering the bad reviews. 68% of consumers trust reviews more when they see both good and bad scores (Econsultancy, 2012). Customers are more review savvy and can spot when things look too good to be true. 95% of consumers suspect...
