Believe it or not, the same premise applies to customer negative reviews as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. BrightLocal’s local consumer survey shows...
A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. In the digital age, a business’s reputation is controlled by consumers using online review platforms like Yelp, Google and Facebook to announce...
The days before the 2021 inauguration showed us unmistakably why small business owners need to own their own customer data. Social media platforms made plain who was really in control of site content, and even suspensions and shutdowns of accounts in their platforms....
In a small business, every dollar counts. Spending a lot of money on a little return hurts. That’s what makes it worthwhile to check out two free tools that small business owners can utilize to promote their businesses. In just a few steps, you can set up Google...
Small business owners wear a lot of hats, and after all the time spent on running the day-to-day operations, managing employees, and keeping track of the financials, paying attention to social media may not be a priority. Ignoring your online presence, however, can be...
Assistant Professor Michal Kosinksi says data driven politics is here to stay. Is that good or bad? View the video HERE. TechniGrafic Solutions, Inc.Internet Marketing and Lead Generationwww.techsolinc.com